Our Collaboration With K3

15th February 2023/ Case Study

The role of ERP at Europa

As we are a high‐volume distributor, we aim to dispatch all orders the same day as our customers require fast and reliable delivery. For this to work effectively, we knew we needed a reliable ERP system which allows all areas of the operation to work in an efficient, streamlined manner.

Here’s what our Managing Director, Sonia Freed, has to say…

“We handle over 300 orders a day and our commitment to same day distribution requires careful stock control and warehouse management. In choosing SYSPRO we were looking for world class product supplied through a reliable partner who could help develop the system to meet our changing needs.” 

But what are the benefits to our customers?

  • Improved dispatch times
  • Decreased room for error
  • Enhanced customer service
  • Full FedEx integration 
  • Long-term futureproofing 

Implementation gave us the tools to transform our processes and better meet the needs of our customers. Initially, the greatest impact was on the performance on the handling of goods‐in.

Previously, a container of goods would arrive, and it would take 3 days for every item to be double checked and booked in before stock was available to pick.

By exploiting the capabilities of Orchard, K3’s warehouse management solution, we can check goods‐in in bite‐sized quantities and prioritise which items are made available for picking first. The process now takes just half a day.

Do you want to learn more?

Read the full Case Study here.
 



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